Equipment was installed within 48 hours of signing — am I locked in?
The salesperson signed you up and the installer arrived the next morning. The original equipment is already gone. You feel locked in. Legally, you are not. Installation inside the cooling-off period does not eliminate your cancellation rights, and it is itself a regulatory issue.
Address soon
What to do right now
- Confirm the date you received a written copy of the agreement (the cooling-off clock starts there, not at signing).
- Send a written cancellation notice if you are still inside the 10-day window.
- If you are past the 10 days, the 2018 amendments still provide multiple grounds — book a free review.
- Do not pay any further amounts before getting representation.
What to gather
- The original agreement and cancellation notice
- Photographs of the installed equipment data plates
- Any documentation from the installer (invoices, rebate forms, completion certificates)
- Records of any payments made
The legal framing
Installation inside the cooling-off period does not extinguish the cancellation right. The right survives.
Where the agreement is set aside, the homeowner keeps the installed equipment. The original equipment removal does not change the remedy.
Expected timeline
Resolution typically 4-12 weeks depending on cooperation from the installer and finance company.
