Oakwell Partners is committed to protecting your personal information. This policy explains what we collect, how we use it, and how we keep it safe.
Information We Collect
We collect the information you provide when you contact us, including your name, phone number, email address, and details about your HVAC agreement. If you proceed with our services, we may also collect copies of your contract, correspondence, and related documentation needed to prepare your case.
How We Use Your Information
We use your information to evaluate your situation, prepare your case, act as your agent in negotiations, coordinate with licensed legal professionals, and communicate with you about your case status. We do not use your information for marketing purposes without your consent.
Who We Share Your Information With
We share your information only with the licensed legal professionals who are directly involved in your case and, as your agent, with the finance companies and HVAC contractors involved in your agreement. We never sell, rent, or share your personal information with third parties for marketing purposes.
How We Protect Your Information
We implement appropriate administrative and technical measures to protect your personal information from unauthorised access, use, or disclosure.
Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us directly.
Contact Us
If you have questions about this privacy policy, please contact us at hello@oakwellpartners.ca.