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Water Filter & Softener Contract Help for Chatham-Kent Homeowners

If you signed an unfair water filter or softener contract at your Chatham-Kent home, the 2018 amendments to Ontario's Consumer Protection Act may apply.

Water Filter & Softener Contracts in Chatham-Kent

Chatham-Kent homeowners have been canvassed across the municipality's multiple communities for water filtration and softener door-to-door sales.

What This Equipment Is Actually Worth

True installed value of a residential water softener or whole-home filter: roughly $1,500 to $3,500. Door-to-door contracts routinely run total obligations of $8,000 to $15,000 or more.

Water filtration and softener contracts often run 7 to 10 years, with monthly fees that compound to several times the equipment's installed value.

Read more on water filter & softener contracts in Ontario →

The 2018 Amendments Most Often Triggered

1

Unconscionable Pricing

Water filter and softener contracts are frequent examples of pricing grossly disproportionate to equipment value.

2

Unsolicited Contact

Door-to-door water filtration sales fall within the restrictions added by the 2018 amendments.

4

Unfulfilled Maintenance

Salt or filter replacement and maintenance commitments not delivered are an independent ground.

See the full six grounds →

Where to Start

  1. Locate the original agreement, including the cancellation period notice and any rebate paperwork.
  2. Pull a parcel register on your Chatham-Kent property to identify any registration on title.
  3. Photograph the data plates on your water filter & softener so the equipment can be valued accurately.
  4. Stop responding directly to the installer or finance company once you have agent representation.
  5. Book a free, confidential review.

More on the Chatham-Kent context: Chatham-Kent HVAC contract help.

Illustration of a woman calling Oakwell Partners and feeling relieved

Water Filter & Softener Review for Chatham-Kent Homeowners

A confidential conversation tells you whether your Chatham-Kent water filter or softener contract is one of the agreements the 2018 amendments were written for.